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ImperialeCase - refined everyday protection for your phone

Refined Protection for Everyday Life

Free UK Standard Shipping

Complimentary standard shipping on every UK order.
Expected delivery: 7–11 business days.

View Shipping Policy.

90-Day Return Period

Returns are handled under the terms of our Return and Refund Policy.

See Return and Refund Policy.

Secure Payment Processing

Every transaction is protected with SSL encryption at checkout.

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Reliable Customer Support

Contact us by email, phone, or through our contact form.
Support is available Monday–Friday.

See Contact Page.

Compatibility Notice

ImperialeCase is an independent brand and is not affiliated with, endorsed by, or sponsored by Apple Inc.
Product names are used solely to indicate compatibility.

See Disclaimer.

The ImperialeCase standard - considered design for daily use

Considered Design for the Phone You Carry Every Day

The ImperialeCase Standard

Everyday Protection, Done Quietly

Each ImperialeCase design is made for the way phones are really used, guarding against scratches, everyday knocks and gradual wear while keeping a slim, refined silhouette.

Built Around Real Use

From precise cutouts and responsive button covers to compatibility with the device features and magnetic accessories you already rely on, usability guides every detail.

Straightforward Product & Policy Information

We keep important information easy to find. ImperialeCase presents clear product details, delivery estimates and return conditions so you can order with confidence.

Support You Can Reach

Our team is available Monday to Friday to help with questions about products, orders, shipping and returns.

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ImperialeCase customer support team

Help Is Only a Message Away

Questions? Our Team Is Ready to Help

Wondering about a case, a delivery, a return or an existing order? Our team is on hand during business hours to give clear, practical help.

Email: support@imperialecase.com

Phone Number: +1 917 993 9727

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UK time – GMT/BST)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.

Store Name: ImperialeCase

Company Name: FUTUREWAVE SOLUTIONS LIMITED

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong

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Frequently Asked Questions

Straight answers about orders, delivery, returns and how to reach us.

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